EMBROIDERY - NEW LOGO SET-UP

Follow these 3 Easy Steps below to Add Embroidery to your order!

*If this is your first time ordering embroidery with Online Workwear, please follow Step 1. accordingly.*

Step 1. Embroidery Set Up: If this is your first time ordering embroidery with Online Workwear, please add Embroidery Set Up to your cart and proceed to Step 2. You can find the Embroidery Setup by clicking on the following link: Embroidery Set Up. If you have already completed Step 1. or you are placing a repeat order you can now proceed to Step 2.

How to upload Logo?

Step 2. Company Logo/Artwork: It is now time to add embroidered logo/s to your cart. To find this product please click on the following link: EMBROIDERY - Standard Sized Logo. Please choose from the embroidery options provided on this page. Before you add this product to your cart, make sure all the options you have selected are correct and be sure that you have selected an accurate quantity. For example, if you have 5 garments in your cart that you want embroidered, please specify that you want 5x EMBROIDERY - Standard Sized Logo. The price you see on this page is our standard embroidery rate per logo. This rate will be multiplied by the quantity of logos you select. To preview the total cost of your items click on the 'View Cart' at the top right hand corner of this page once you have added your desired items to the cart.

 Step 3. Plain Text/Names: If you would like to include embroidered name/s in your order please click and the following link and repeat Step 2: EMBROIDERY - Simple Lettering/Name. Once all of your desired items have been added to the cart. Click 'View Cart' followed by the 'Proceed to Checkout' button to complete your order.

Embroidery Set-up Process for New Logo/s?

Your satisfaction is our top priority. Here is a clear breakdown of the process from artwork submission to final production.

1. Artwork Digitisation 
   Your artwork will be digitised by our in-house embroidery specialists, ensuring it's optimised for our machinery to achieve a high-quality finish.
2. Digital Mock-up for Approval (See Reference 1. below)
   We will email you a digital mock-up of your logo with stitching preview.
3. Production Scheduling and Dispatch 
   Once we have your written approval of the sample proof/s, your order will be scheduled for production. This will commence as soon as all garments have arrived at our factory from the supplier/s.
4. Future Orders 
   Your digitised embroidery file will be securely stored in our system for future orders, so you won't need to pay the set-up fee again. Minor colour changes can be made free of charge. Please note that if your logo's design changes, a new digitisation set-up fee will apply.

Please Note: Embroidery requires flexibility & understanding with text & logo’s as fabric moves when thread and needle pierce the material, which does cause distortion on lettering & the garments, we do edit to correct the best we can as embroidery won’t always look like a printed version of you logo.

Reference 1. Digital Mock-up for Approval

Why does Online Workwear charge an Embroidery Set-up Fee for new logos?

This is a one-time (per unique logo) Embroidery Set-up Fee that covers the cost of digitising your new logo for our embroidery machines.
Our trained team uses Wilcom EmbroideryStudio e4.5 to convert your digital artwork into .EMB and .DST files, creating a perfect stitch file for your custom garments.

This includes:

• Converting your artwork to embroidery machine files
• Providing digital and physical (sewn on fabric sample) proofs for your email approval
• Making any necessary artwork amendments

Repeat orders using the same logo won't incur this fee. Colour changes to existing files are free.
If you have any questions regarding embroidery set-up, please contact us